Refund policy
Your cancellation rights
You have 14 days from the day after you receive your order to cancel for
any reason. To cancel, email us at info@ridemagnolia.com. You must return the
item(s) within 14 days of telling us you'd like to cancel. Items should be
unused and in their original packaging. We will refund the full purchase
price including standard delivery costs within 14 days. Return postage is
at the customer's expense.
Faulty or incorrect items
If your order arrives faulty, damaged, or incorrect, please contact us
within 30 days for a full refund. After 30 days, we will offer a
replacement or repair. These rights are in addition to your statutory
rights under the Consumer Rights Act 2015.